Refresh Soles · Detroit

Frequently asked questions

A few useful answers before you book a refresh.

Where is Refresh Soles based?

We’re based in Detroit, Michigan. Contact us to coordinate pickup, drop-off, or onsite service.

What kinds of shoes do you clean?

We clean adult and children’s athletic shoes. For delicate materials or unusual finishes, send us photos so we can review the pair first.

Can I request different services for multiple pairs?

Yes. Tell us how many pairs you have and which service you want for each in the request form.

How long will it take?

We’ll confirm timing when we review your request. If you need your shoes by a particular date, include that in your notes.

Can you remove all yellowing?

Sole brightening is intended to reduce visible yellowing. Results depend on the material and condition of the pair.

How do I get started?

Send a refresh request and we’ll follow up with the next steps.